• We are Brighton & Hove's local friendly independent cat sitting company dedicated to cats since 2010.

    If you would like to become a new Toto Cat customer please read our 1 to 4 steps shown below so that your account with us can be created, then click to register on the link at the bottom of this page.

    1. Please provide us with your full address including your postcode when you register. We need to check that we can visit your location (see the bottom of.this page for more information).

    2. Then add your cat(s) name(s) during the registration, click on the drop-down list of local vets, and also complete the 'ROUTINE' section for us in the MY INFORMATION section. The routine section is vital as we will use this when we visit your home for a home registration meeting and we won’t be able to offer a home registration meeting without this information being added.

    3. You can now request our services once all the above information has been added to your account.

    4. There is a nominal £10 + VAT registration fee payable for your home meeting, this covers the cost of any parking fees (Parking fees range from £1.70 to £5.40 in the City), fuel costs, admin setup, and team member's salary who will come to visit you.

    Full payment will be required no later than the date of your home registration meeting, payment always activates and confirms all bookings. We are unable to commence visits unless full payment has been received.

    If a home registration is just required initially then this can be arranged so that everything is in place ready for when you will require our services. (please advise us at the point of registering via email or our LiveChat here).

    Payment can be made via your Bank account or we accept payment by American Express, Visa, and Mastercard (There are no fees to pay using a card as we absorb this cost).

    Although we do not offer refunds if you cancel a booking, we are always happy and do provide a credit on your account valid for 1 year which can be used towards any future booking(s) (this excludes some dates during the Christmas period). Full terms & conditions are provided whilst registering with us.

    We recommend using a laptop, PC, or Tablet/iPad device rather than a small smartphone when registering. It will be easier to navigate with a larger screen when adding all the information that we need.

    Areas that we cover - Brighton & Hove areas including Mile Oak, Southwick, Portslade, Fishersgate, Hangleton, West Blatchington, Hove Park, Withdean, Westdene, Patcham, Hollingbury, Coldean, Bevendean, Moulscoombe, Hollingdean, Fiveways areas, Hanover areas, Coombe Road areas, Lewes Road areas and Whitehawk.

    Mile Oak, Southwick, Portslade, Fishersgate, Hangleton, West Blatchington, North of the Hove A270, & North of Brighton A270, Preston Park Station areas, Patcham, Hollingbury, Coldean, Bevendean, Moulscoombe, Westdene, Withdean, Whitehawk, Woodingdean and heading North of Preston Park station we add £1 + VAT (excludes any Stay & Play OR Extended Care visits).

    Areas we are unable to cover are - East of Wilson Avenue, Woodingdean, The Marina, Rottingdean, Saltdean, Newhaven, Peacehaven, and Shoreham-By-Sea (West of Kingston Lane). Also, for any areas in the very busy central areas of town such as the old and new Laines areas/Brighton Station areas/Churchill Square/Western Road areas/Steine areas/some Kemptown areas/some main roads leading out of Brighton where there are limited or no parking available, we are always happy to check your location before registering with us.

    Insulin Injections - Apologies in advance but due to the fact that we cannot guarantee specific visiting times, we are unable to offer insulin injections as part of the services for diabetic cats with the 12-hour injecting gap requirement. We would also need two sitters to attend this procedure, which is not possible either for us. We recommend contacting a local cattery where there will usually be two persons on-site to help with administering the injections at the set times which are usually 7 am and 7 pm.

    We have our LIVE CHAT available here Monday to Sunday between

    7 am - 5 pm

    Or you can email us:

    Email: toto.bookings@gmail.com

    For the quickest response please use our LIVE CHAT here or email us, we monitor emails regularly between 7 am and 5 pm.

    Office Telephone/Answerphone: Our free phone office number is 0800 246 1003

    For the quickest response please use our LIVE CHAT between 7 am - 5 pm or email us.

Contact Us

Office Hours
Monday – Sunday
7 am – 5 pm

Email us to ask a question OR use our LiveChat
toto.bookings@gmail.com

Office Phone
0800 246 1003

For a quick response use our LiveChat between 7 am - 5 pm daily or email us

VAT Reg No: 439 3340 90